The return ride usually needs more space

A family may start with light luggage and return with shoes, clothes, gifts or bulky purchases. Vehicle choice should include the expected return load, not only the number of passengers.

Children and elderly passengers change the plan

Families should mention stroller, wheelchair, slower walking pace, toilet breaks and whether the return pickup point should be especially simple. These details help avoid a tiring end to the shopping day.

Confirm vehicle before booking

Innova, Starex and Alphard/Vellfire can suit different groups, but availability is not guaranteed. Send the real group and bag details before confirming the fare.